Abstract:
The environment of an organization is significantly undergoing continuous, rapid changes
that have far reaching effects on organizations and their management strategies. The
significance of the study especially to business organization in SMI sector, which are
proactive to changes in Information Technology, could be very high. SMI sector plays an
important role in the economy of a country. This research focuses on two aspects: The
organizational change option - Structure, Technology, Physical setting and the people in
which the innovations in Information Technology (IT) as the most powerful change agent
that create a big challenge for SMI sector and the importance of innovations in IT in SMI
that need more and more innovative techniques in order to expand SMI sector. Many
employees in developing countries such as Sri Lanka still seem dissatisfied with the
available information and they are reluctant to accept the change so that they may leave
the organization in due course. Retention of employees in SMI sector is the most
important thing in order to maintain their survival in the industry. So, this research aims
to study the employees' attitude towards IT change and the association of between coping
with change and the employees' intention to remain in the SMI sector. Accordingly, the
findings might be immense value to Small & Medium Scale Enterprises (SMEs) in
developing countries, such as Sri Lanka, as much research has not been conducted in this
regard.
