Pratheepan, J.; Anton Arulrajah, A.
(Faculty of Management and Commerce, South Eastern University of Sri Lanka, 2012-04-10)
The main objective of this paper is to identify why bank customers are
reluctant to use Internet Banking (IB) and to identify factors that
contribute for non-usage of IB in Manmunai North (MN) Divisional
Secretarial ...