Abstract:
This study investigates the relationship between occupational stress and
employees' performance. Stress is inevitable to the most of working
individuals at their work and work place. Organizations have to take
action to reduce the stress. The determinants of occupational stress that
have been examined under this study include physical environmental
stressors, individual stressors, group stressors and organizational
stressors. The sample consists of District Secretariat employees from
Jaffna in Sri Lanka. Field study was conducted with questionnaire as the
primary data collection instrument. Data was analyzed using statistical
technique with SPSS having the version of 13.0. The results show that
the most important factors in determining the stress are role ambiguity,
noise, temperature and polluted air. The most important factors in
determining the employees' performance are labour turnover, initiative
skill and no of grievances. The results also show that there is significant
negative relationship between occupational stress and employees'
performance.
