Abstract:
Adoption of information and communication technology has various factors’ influence; Enterprise Applications’
(EAs) adoption is not an exception. Small and Medium Enterprises (SMEs) that share around 80 percent of Sri
Lankan economy also confront the same kind of influence from various factors. Although the adoption of EAs
brings various advantages for such enterprises, many firms are reluctant to make adoption decision. Vendors of
such applications would be willing to know about which factors to address to motivate these SMEs’ to adopt
their applications. This study aims to delineate the factors influencing SMEs’ adoption of EAs. Many adoption
models have been studied in many contexts by researchers; however, these studies address selected fragmented
variables. In order to provide a holistic view of factors influencing such adoption by SMEs, this study used
Technology, Organization and Environment (TOE) framework. Population for this study is from the North and
the Eastern provinces of Sri Lanka. Analysis revealed that technological, organizational and environmental
factors significantly influence SMEs’ adoption of EA.
