Abstract:
Academic libraries play an important role in the institutions they serve. The
core objective of academic libraries is to support the parent institution to achieve its
objectives. The purpose of the study was to identify the information needs of graduate
students and assess the satisfaction level of the students towards the library services. Upon
the basis of findings strong user oriented hands on training are recommended, as majority of
the first year students from both faculties are lack of ICT skills. Better ICT skills are a must
for effective handling of EIR, Therefore, in order to raise the awareness in accessing EIR,
more vigorous campaigns are of dire necessity. It can be suggested to both libraries to
revive modes and timing of providing access to EIR. Future research is required to identify
particular group of students who are indeed in need of training, in order to improve ICT
skills.
