Evaluation of library services: a literature review

Mashroofa, Mohamed Majeed

dc.contributor.author	Mashroofa, Mohamed Majeed
dc.date.accessioned	2018-12-19T04:29:11Z
dc.date.available	2018-12-19T04:29:11Z
dc.date.issued	2010-06
dc.identifier.citation	Sri Lanka Library Review: Journal of the Sri Lanka Library Association	en_US
dc.identifier.uri	http://ir.lib.seu.ac.lk/handle/123456789/3328
dc.description.abstract	This paper reviews the literature related to evaluation of Information services. The purpose of this study is to identify the evaluation criteria, evaluation perspectives and instruments of evaluation researches in order to apply to the local context to assure the service quality of libraries. Under this library evaluation points and evaluation perspectives were reviewed. Further to these evaluation criteria, methodology and research instrument used in evaluation research were studied. Several related research carried out by using different evaluation criteria have been reviewed.	en_US
dc.language.iso	en_US	en_US
dc.publisher	Sri Lanka Library Association, Colombo, Sri Lanka.	en_US
dc.subject	Evaluation criteria	en_US
dc.subject	Service quality	en_US
dc.subject	Research instruments for evaluation research	en_US
dc.title	Evaluation of library services: a literature review	en_US
dc.type	Article	en_US