Abstract:
Introduction: Stress has nowadays become a prevalent state in everyday human life especially among different
employees at various levels of job and it is felt by most of the workers in everywhere. The public accountants in Sri
Lanka are also not exceptional for this as they are maintaining the quality of financial reports which would be the
key tools and strategies for the government firms.
Objectives: A study of public accountants’ behavior and competencies has been interested for academic researchers.
The purpose of this study is to investigate the effects of job related stress on job satisfaction of public Accountants
in Sri Lanka.
Method and Materials: In the survey, questionnaire and interview are the methods used to collect data. Univariate
analysis (single measure analysis), bi-variate analysis (correlation), and multi- variate analysis are used to analyze
the data using the SPSS 16.0. The sample consisted of 240 accountants were selected from the simple random
sampling method. Job stress is positioned to become a key determinant of job satisfaction. Hence, this study carried
on how role conflict and work overload have an impact on job satisfaction and accordingly they are hypothesized to
have negative relationships with job satisfaction.
Findings: The results showed that, role conflict has significant and negative relationship with job satisfaction
whereas work overlord has no significant relationship with job satisfaction of public accountants in Sri Lanka;
Accordingly role conflict plays an important role in explaining and driving job satisfaction. Public accountants with
a greater level of role conflict tend to have lesser job satisfaction.
Conclusion: As the role of the accountants are felt as imperative to any organizations their job satisfaction will
make a notable impact on the productivity of the particular organization. Mean while the relevant the head of the
department must recognize their job related stress and take necessary arrangement to overcome them and make them
for developing adaptive coping skills for stress. Thus, this research make a significant contribution to any
organization with a view to enhancing productivity of employees as well as the organization by means of increasing job satisfaction through less felt job related stress.
