Abstract:
Studies on organizational citizenship
behavior (OCB) mainly focus on the positive effects,
whereas the negative effects of such behavior for
employees seem to be not well addressed. Work-family
conflict (WFC) may be one of important negative
consequences of OCB. The extent to which OCB is
related to WFC, may be depending on the level of the
work family conflict self efficacy (WFCSE) that
employees have. This study examines the moderating
effect of WFCSE on the relationship between OCB and
WFC. A sample of employees from eastern region of
Sri Lanka participated in this study. The study
indicates a positive relationship between OCB and
WFC. More specifically, results also indicate that the
positive relationship between OCB and WFC was
moderated by WFCSE. Further the results also
revealed that while WFCSE play as a moderator, the
relationship between OCB and WFC was stronger for
employees with low levels of WFCSE. Implications for
future research are also discussed