Abstract:
Effective Supply Chain Management (SCM) has become an important tool of improving Organizational
Performance (OP) and gaining competitive advantage. This study conceptualizes and develops five SCM
dimensions; strategic supplier partnership, customer relationship, level of information sharing, quality of
information sharing, and postponement and identify the impact of those practices on organizational
performance. Data were collected from 50 hotels and structured questionnaire has used to collect date from
respondents. Karl Pearson Correlation coefficient and multiple regression analysis was performed to identify
the relationship and impact of SCM practices on organizational performances. The results indicate that SCM
practices have discernible impact on organizational performance and increased organizational performance
provides a firmly increased capital for the implementation of different SCM practices. In addition, the study
identified financial performances as the most significant dimension affected by the SCM practices in the
Hotel Industry of Sri Lanka than market performance. Hence, this research offers a supportive tool for SCM
executives to evaluate the exhaustiveness of their current SCM procedures.
