SEUIR Repository

Browsing Vol.5 No.1 (2020) by Subject "Customer retention"

Browsing Vol.5 No.1 (2020) by Subject "Customer retention"

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  • Manjula Madushani, Hewage; Rajeshwaran, Nadarajah (Faculty of Management and Commerce South Eastern University of Sri Lanka, 2020-06-25)
    Nexus between quality of smart phone online banking application and customer retention is still obscure as per the previous finding, particularly in Matale district. Objectives of the study have three folds, first, to ...

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