Abstract:
Technological advancement has resulted various improvements in many fields
Among them, the improvements in teaching methods are very important. Because
of this, various alternative methods are used instead of traditional teaching
methods. However, it is necessary to have evaluations of their performance. Due
to the fear of Coronavirus pandemic in the world, the learning activities of higher
education in Sri Lanka are being carried out temporarily through online. Although
university students may have some experience with part-time online classes, it can
be challenging to fully integrate their learning activities via online. Therefore, with
the aim of assessing the satisfaction of university students with online teaching
activities and identifying the problems they face, the study was conducted with
third year students of Department of Islamic Studies at South Eastern University of
Sri Lanka. For this study, which was carried out using quantitative research
method, questionnaire was obtained as primary data from 152 of the 240 students
studying in the year through Google Forms, analyzed through MS Excel and the
results were described. Secondary data such as books, research and journal articles
and web articles were used to obtain its theoretical structure. At the end of the
Study, it was found that most of the Students use their smartphone for online
learning because they do not have computer facilities and they were not satisfied
with the online learning system. It is observed that various factors such as increased
internet usage cost, internet speed slowdown of the students and the lecturers,
conducting lectures on weekends and non-university lecture hours, difficulty in
obtaining handouts for the subjects and lack of student-student interaction had
caused negative impact on students' satisfaction with online learning. Hence, the
conclusion of the study was that the students of higher education who were studied
were not in a satisfactory mood regarding online learning. The various problems
they face in pursuing education through this system are the main reasons why they
do not express their satisfaction. By resolving such problems, the effectiveness of
online learning can be further enhanced, and some positive changes may be
brought in the satisfaction of the students in this system.
