A critical review of motivation and satisfaction in sports volunteerism: contributing factors, relationship, and models of motivation and satisfaction

Abstract

The current study illustrates sports volunteer motivation, satisfaction, the interrelation between motivation and satisfaction, contributing factors for motivation and satisfaction, and introduced models for sports volunteer motivation and satisfaction. This study has used thematic analysis to acquire final results, and also relevant literature has been identified using the Purposive Random Sampling method. The data were collected from relevant research Journals, Text Books, Websites, and other relevant academic works. The first part of the study uses for defining motivation and satisfaction. The second part of the study critically analyses the contributing factors for sports volunteer satisfaction. The third part was dedicated to analyzing the relationship between motivation and satisfaction. The fourth part looked at the models of sports volunteer motivation and satisfaction, which the authors introduced in the sport management field, and a final part dedicated to raising research gaps in motivation and satisfaction. The results show that intrinsic and extrinsic benefits and organization elements (Training, Organisation support, Quality of work environment, and Intergroup relation) directly influence sport volunteers'‟ negative or positive motivation and satisfaction. Therefore, sport volunteer managers should consider the volunteer expectation of intrinsic, extrinsic, and organizational elements when planning a successful volunteer program. Also, volunteer managers need to be considering the socio-demographic and economic factors for preparing their volunteer programs since motivational and satisfaction factors continually change along with those factors. Future researchers can further investigate the relationship between motivation and satisfaction and how it depends on socio-economic factors.