Abstract:
The environment of an organization is significantly undergoing
continuous, rapid changes that have far reaching effects on organizations and their
management strategies.
The significance of the study especially to business organization in SMI sector,
which are proactive to changes in Information Technology, could be very high. SMI
sector plays an important role in the economy of a country. This research focuses on
two aspects: The organizational change option - Structure, Technology, Physical setting
and the people in which the innovations in Information Technology (IT) as the most
powerful change agent that create a big challenge for SMI sector and the importance of
innovations in IT in SMI that need more and more innovative techniques in order to
expand SMI sector. Many employees in developing countries such as Sri Lanka still
seem dissatisfied with the available information and they are reluctant to accept the
change so that they may leave the organization in due course. Retention of employees
in SMI sector is the most important thing in order to maintain their survival in the
industry. So, this research aims to study the employees' attitude towards IT change and
the association of between coping with change and the employees' intention to remain
in the SMI sector. Accordingly, the findings might be immense value to Small &
Medium Scale Enterprises (SMEs) in developing countries, such as Sri Lanka, as much
research has not been conducted in this regard.
