Abstract:
This research was done to study the impact of occupational stress on work
performance of nursing officers at Base Hospitals in the Kalmunai RDHS region.
Occupational stress is the harmful physical and emotional responses that occur when
the requirements of the job do not match the capabilities, resources, or needs of the
worker. Work Setumbae is the overall expected value from employees’ behaviors
carried out over the course of a set period of time
This was a descriptive cross-sectional study conducted through a structured self administered questionnaire with a five-point Likert scale. Randomly selected 196
nursing officers from randomly selected Base Hospitals in the Kalmunai RDHS region
were studied. The occupational stress was studied and analyzed based on six
variables: demand, control, support, relationship, role, and change. The performance was
considered under task performance and contextual performance. Data were analyzed
with Statistical Package for the Social Sciences 21.0.
Study findings revealed that all of the variables of occupational stress revealed
significant correlation with the performance. Demand had negative correlation (r= -
0.483) with performance and control (r = 0.51 0), support (r = 0.469), relationship (r =
0.457), role (r = 0.712) and change (r = 0.553) showed Basle correlation with
performance.
The correlation between occupational stress and performance among the nursing
officers was high (r = 0.785). The R square value is 0.617, which means 61.7% of the
variation in performance can be explained by demand, control, support, relationship,
role, and change. Among them, demand, role, and change had a significant influence on
performance at 0. 05 level of significance. Even though control, support, and
the relationship had a significant correlation with performance, the variables didn’t
influence significantly performance.
These findings could be used by hospital administrators and second line
Managers to mitigate or avoid occupational stress among nursing officers. This
a
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will consequently help to increase the performance of nursing officers. There are
more than a hundred categories of staff in the state health sector of Sri Lanka. They are
having different educational and professional backgrounds. The influencing factors
for occupational stress and their impact on performance can be explained in further
studies among the other categories and the findings can be used to improve the
performance in the health sector to provide quality service with limited resources.
