Impact of occupational stress on work performance of nursing officers at base hospitals in Kalmunai regional director of health services region

Abstract

This research was done to study the impact of occupational stress on work performance of nursing officers at Base Hospitals in the Kalmunai RDHS region. Occupational stress is the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker. Work Setumbae is the overall expected value from employees’ behaviors carried out over the course of a set period of time This was a descriptive cross-sectional study conducted through a structured self administered questionnaire with a five-point Likert scale. Randomly selected 196 nursing officers from randomly selected Base Hospitals in the Kalmunai RDHS region were studied. The occupational stress was studied and analyzed based on six variables: demand, control, support, relationship, role, and change. The performance was considered under task performance and contextual performance. Data were analyzed with Statistical Package for the Social Sciences 21.0. Study findings revealed that all of the variables of occupational stress revealed significant correlation with the performance. Demand had negative correlation (r= - 0.483) with performance and control (r = 0.51 0), support (r = 0.469), relationship (r = 0.457), role (r = 0.712) and change (r = 0.553) showed Basle correlation with performance. The correlation between occupational stress and performance among the nursing officers was high (r = 0.785). The R square value is 0.617, which means 61.7% of the variation in performance can be explained by demand, control, support, relationship, role, and change. Among them, demand, role, and change had a significant influence on performance at 0. 05 level of significance. Even though control, support, and the relationship had a significant correlation with performance, the variables didn’t influence significantly performance. These findings could be used by hospital administrators and second line Managers to mitigate or avoid occupational stress among nursing officers. This a _ XIV will consequently help to increase the performance of nursing officers. There are more than a hundred categories of staff in the state health sector of Sri Lanka. They are having different educational and professional backgrounds. The influencing factors for occupational stress and their impact on performance can be explained in further studies among the other categories and the findings can be used to improve the performance in the health sector to provide quality service with limited resources.