Abstract:
Competitive organizations must be able to
locate, capture, store, share and leverage not
only data and information but also the
knowledge of the firm. However, if the majority
of information needed for decision-making
exists in the minds of employees, a system is
needed to capture and codify this knowledge.
The paper addresses this within the context of
how decision support systems, Artificial
Intelligence and Information Technology can
aid the transformation process of knowledge.
The emergence of new technologies has
increased the ability of organizations to share
knowledge, not just internally, but with
external stakeholders. E-knowledge networks
allow their participants to create, share and
utilize strategic knowledge to improve
operational and strategic efficiency and
effectiveness. The proposed e-knowledge
network will evaluate and deploy these
technologies to enable inter-organizational
knowledge sharing. In addition, the
implications of inter-organizational knowledge
sharing on the supply chain are considered for
business process improvement
