Abstract:
Conflicts between individuals and groups at various levels are inevitable. However, it is essential
that conflicts are resolved through an efficient process. In this regard, based on the five conflict resolution
steps recommended by the American Management Association, the study aimed at analysing the Islamic
guidelines on conflict resolution through its basic sources and historical evidence. The major finding
reveals that Islam presents an avid guidance process for successfully dealing with contradictions and
obtaining proper solutions. Therefore, accurate studies of the application of these guidelines in resolving
the practical conflicts that appear in various dimensions in the modern era would greatly assist in the
evaluation of the finding of the study.
