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Issue Date
Title
Author(s)
2016-11-19
Influence of seven Ps’ on customer satisfaction in hotel industry in Sri Lanka
Shameem, A.L.M.A.
2017-06
Reliability and validity test for employee rewards & customer service training and service recovery performance: mediation of organizational commitment in hotel industry
Ismail, M.B.M.
2020
Exploring the impact of internal marketing practices and employees' organizational commitment: special reference to hotel industry in Sri Lanka
Hilal, Mohamed Ismail Mujahid
2020
Covid-19 crisis and recovery of hotel industry: a strategic focus on tourism sector in Sri lanka
Nuskiya, M. H. F.
;
Mubarak, Kaldeen
;
Mufeeth, Musthapha
;
Nihab, A.M.
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Author
1
Hilal, Mohamed Ismail Mujahid
1
Ismail, M.B.M.
1
Mubarak, Kaldeen
1
Mufeeth, Musthapha
1
Nihab, A.M.
1
Nuskiya, M. H. F.
1
Shameem, A.L.M.A.
Subject
1
Covid-19
1
Customer satisfaction
1
Customer service training
1
Employee rewards
1
Employees' commitment
1
Internal marketing
1
Marketing practices
1
Organizational commitment
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Perception
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2020
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