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An empirical survey on factors affecting citizens’ trust in public institutions in the Eastern province of Sri Lanka

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dc.contributor.author Rameez, A.
dc.contributor.author Fowsar, M.A.M.
dc.date.accessioned 2018-06-04T08:40:05Z
dc.date.available 2018-06-04T08:40:05Z
dc.date.issued 2018-05-31
dc.identifier.citation Journal of Politics and Law, 11( 2): 88-100. en_US
dc.identifier.issn 1913-9047
dc.identifier.uri http://ir.lib.seu.ac.lk/handle/123456789/3069
dc.description.abstract Although Sri Lanka made attempts to adopt policies of decentralization and democratic governance to enhance citizens’ trust, the efforts had yielded very little success. As such, this study attempts to assess the level of citizens’ trust in public institutions in the eastern province of Sri Lanka and explores the factors contributing to the decline of citizens’ trust in public institutions. Both qualitative and quantitative methods consisting of questionnaire survey, in-depth-interview and focus group discussion as data collection techniques were employed in this study. Overall, it was found that the people have little trust in the public institutions due to lack of awareness, discrimination in terms of ethnicity, undue delay, lack of modern facilities and political influence. Thus, it is paramount on the part of government to address these challenges to restore the trust among the citizens on these public institutions. en_US
dc.language.iso en_US en_US
dc.publisher Canadian Center of Science and Education en_US
dc.subject Democracy en_US
dc.subject Decentralization en_US
dc.subject Discrimination en_US
dc.subject Undue delay en_US
dc.subject Political influence en_US
dc.subject Lack of facilities en_US
dc.title An empirical survey on factors affecting citizens’ trust in public institutions in the Eastern province of Sri Lanka en_US
dc.type Article en_US


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  • Research Articles [324]
    THESE ARE RESEARCH ARTICLES OF ACADEMIC STAFF, PUBLISHED IN JOURNALS AND PROCEEDINGS ELSWHERE

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