Abstract:
This research means to investigate the impact of non-financial motivational
factors on the lower management employees' turnover intention in the travel
agencies (special reference to Colombo district). Today major organizational
problem face by the travel agencies is the turnover of the lower management
staff. The researcher aims to identify the relationship between the nonfinancial motivation factors & employee turnover intention in Sri Lankan
travel agencies. The study used 90 samples as lower management employees
in three famous travel agencies which are located in Colombo district. A
hypothesis was developed and used the statistical analysis using Statistical
Package for Social Science (SPSS) as the primary data analysis tool. For the
study purpose the researcher has selected independent variable as nonfinancial motivational factors and employee turnover intention as the
dependent variable. The study found there was a negative relationship
between non-financial motivational factors and employee turnover intention.
In addition the level of non-financial motivational factors and employee
turnover intention were very poor and high respectively.