An empirical study of the factors influencing employees attitudes for organizational change in NGO sector (special reference to Eastern province)

Abstract

With the objective of found the influence of the employees in the organizational change activities this study was conducted. None of the change program can be implemented without the support, acceptance of members of the organizations. Through the literature supports, two independent variables such as organizational factors (communication of change and training for change) and employee’s personal factors (personal beliefs, feeling component and action component) were identified to measure the employee’s attitudes towards organizational change which was measured in terms of (receptivity to change, readiness for change, and trust in management). To systematically investigate the issue, the study was administered in Eastern Province of Sri Lanka among 125 employees working for different NGOs at different levels. Descriptive, correlational and regression analysis was used to analyze the collected data. Majority of the respondents didn’t feel that their management are supports the change effort efficiently were reveled through this study. Only about 25% of the respondents shared positive attitudes where there were approximately 20% were neutral. The young, more educated and those who were working lesser period or on contract basis expressed a negative attitude towards the organization’s change. The correlation analysis indicates that organizational related factors (r= 0.922, p=0.000) and employee’s personal factors (r= 0.771, p= 0.000) were strongly related to employee attitude for organizational change. The influence of those variables was found by Regression analysis, which indicates, adjusted R2=0.918, emphasizing 91.8% influences and model can be considered to be a fit to the context. The study recommends the management of NGOs to focus on creating an organizational culture that values coordination, integration and communication across the organization and on improving the management activities and business practices in order to enable a working environment in which their staff can flourish and support for any organizational change initiatives.