
Browsing by Subject Service quality
Showing results 1 to 14 of 14
| Issue Date | Title | Author(s) |
| 2019 | Customer satisfaction and switching behavior in Amana Thakaful: evidence from Sri Lanka special reference in Batticaloa district | Zuhair, Mohammed Zubair Zuban |
| 2015-11-18 | The effect of LMS characteristics on students‘ LMS adoption | Murshithaa, S.M.; Wickramarachchi, A.P.R. |
| 2010-06 | Evaluation of library services: a literature review | Mashroofa, Mohamed Majeed |
| 2019-09 | Factors making up word of mouth and brand equity: a study among fashion clothing stores’ customers. | Hilal, M. I. M. |
| 2019-09 | Impact of role of tourist guides and physical facilities on tourist satisfaction in whale watching. | Mayakaduwa, M. I. S.; Mustafa, A. M. M. |
| 2016-11-01 | Impact of service quality of internet banking on customer satisfaction in Kegalle district. | Jayawardhana, J.R.N.N |
| 2018-09-14 | The impact of service quality on customer satisfaction with regard to divisional secretariats | Hilal, M. I. M. |
| 2017-01-17 | Impact of service quality on customer satisfaction: special reference to Amana bank PLC in Eastern province in Sri Lanka | Nimsith, S.I.; Shibly, F.H.A; Ishama, M.Y.F.; Safnas, I. |
| 2019-12-12 | Relationship between service quality and customer satisfaction in Islamic banking system in Sri Lanka | Roshan, A. M. F.; Nafrees, A. C. M.; Jahufer, A. |
| 2017-11-15 | The role of internal marketing towards improving service quality: empirical setting from eastern based hotels in Sri Lanka | Shameem, A.L.M.A. |
| 2016-11-01 | Service quality of solid waste system at urban council special reference to Trincomalee town and gravest. | Priyadharsan, S. |
| 2015-11-18 | A study on the current status of tourism industry in Passikudah and satisfactory level of the tourists | Soundaralingam, S.; Emmanual, J.J. |
| 2019-09-28 | Tourism service quality and tourist re-visit intention to Sri Lanka: a mediating role of brand image. | Hilal, M. I. M.; Mubarak, K. M. |
| 2021-09-22 | Undergraduates’ satisfaction on service quality of library services of South Eastern University of Sri Lanka | Bandara, B. E. S.; Mashroofa, M. M.; Rifaudeen, M. M.; Azwer, M. C. M.; Nahfees, A.M.; Sajeer, S. L. M. |