Please use this identifier to cite or link to this item: http://ir.lib.seu.ac.lk/handle/123456789/394
Title: An investigation of the perception and fulfillment of e - government services
Authors: Thowfeek, Mohamed Hussain
Arulanantham, Amaliney
Keywords: e-government
perception
adoption
services
Issue Date: 6-Jul-2013
Publisher: South Eastern University of Sri lanka
Citation: Proceedings of the Third International Symposium 2013, pp. 54-59
Abstract: E-government has been adopted around the world to improve the delivery of public services to the citizens and to enhance the effectiveness of public organizations. This study primarily focuses on the perception about e-government, and evaluates the satisfaction attained by the staff-grade officers of Divisional Secretariat in Kucheveli, Trincomale, Sri Lanka. Ten successful interviews were conducted; findings have indicated that, the respondents have positive perception about e-government; however they also encounter some problems in accessing the egovernment websites
URI: http://ir.lib.seu.ac.lk/handle/123456789/394
ISSN: 9789556270426
Appears in Collections:3rd International Symposium - 2013

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