Browsing by Subject Customer satisfaction
Showing results 1 to 18 of 18
| Issue Date | Title | Author(s) |
| 2018-11-29 | Customer satisfaction and awareness of Islamic banking system in Ampara | Roshan, A.M.F.; Jahufer, A. |
| 2019 | Customer satisfaction and switching behavior in Amana Thakaful: evidence from Sri Lanka special reference in Batticaloa district | Zuhair, Mohammed Zubair Zuban |
| 2014-03-24 | Customer satisfaction on Islamic banking in Sri Lanka: special reference Amana Bank PLC in Kurunegala district | Mubassir, A.A.M.; Rooly, M.S.A. Riyad |
| 2016-09-28 | Factors influencing on customer satisfaction in hotel industry: a post war evaluation | Shameem, A.L.M.A. |
| 2018-12-20 | Green marketing practices and customer satisfaction in hotel industry | Sivesan, S. |
| 2019-12-18 | Impact of customer relationship marketing on customer loyalty - a comparative study between state banks and private banks in Northern region of Sri Lanka | Jude Leon, S. A.; Pathmini, M. G. S. |
| 2017-03-26 | Impact of service delivery on customer satisfaction: a study among the telecommunication networks in Sri Lanka | Shameem, A.L.M.A. |
| 2016-11-01 | Impact of service quality of internet banking on customer satisfaction in Kegalle district. | Jayawardhana, J.R.N.N |
| 2018-09-14 | The impact of service quality on customer satisfaction with regard to divisional secretariats | Hilal, M. I. M. |
| 2017-01-17 | Impact of service quality on customer satisfaction: special reference to Amana bank PLC in Eastern province in Sri Lanka | Nimsith, S.I.; Shibly, F.H.A; Ishama, M.Y.F.; Safnas, I. |
| 2012-05-25 | Impact of switching cost on customer satisfaction and customer retention for internet banking services: a study based on Sri Lankan commercial banks | Pushpakaran, K. |
| 2016-11-19 | Influence of seven Ps’ on customer satisfaction in hotel industry in Sri Lanka | Shameem, A.L.M.A. |
| 2019-12-12 | Relationship between service quality and customer satisfaction in Islamic banking system in Sri Lanka | Roshan, A. M. F.; Nafrees, A. C. M.; Jahufer, A. |
| 2017-11-15 | The role of internal marketing towards improving service quality: empirical setting from eastern based hotels in Sri Lanka | Shameem, A.L.M.A. |
| 2016-11-01 | Service quality of solid waste system at urban council special reference to Trincomalee town and gravest. | Priyadharsan, S. |
| 10/1/2004 | Service quality towards reaching hyper customer satisfaction in private hospitals (empirical setting from Colombo city of Sri Lanka) | Ahsan Fazeela, M.J.F |
| 2016 | A study on customer’s e - shopping behavior and satisfaction: special reference to working women in Chennai | Tamilarasi, S.; Angayarkanni, R. |
| 2017-11-15 | A study on factors influencing customer trust in and satisfaction with mobile banking in Sri Lankan state commercial bank | Murshitha, Seiyathu Mohammathu |
