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E-Repository - South Eastern University of Sri Lanka
Browsing by Subject Customer satisfaction
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Showing results 6 to 18 of 18
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Issue Date
Title
Author(s)
2019-12-18
Impact of customer relationship marketing on customer loyalty - a comparative study between state banks and private banks in Northern region of Sri Lanka
Jude Leon, S. A.
;
Pathmini, M. G. S.
2017-03-26
Impact of service delivery on customer satisfaction: a study among the telecommunication networks in Sri Lanka
Shameem, A.L.M.A.
2016-11-01
Impact of service quality of internet banking on customer satisfaction in Kegalle district.
Jayawardhana, J.R.N.N
2018-09-14
The impact of service quality on customer satisfaction with regard to divisional secretariats
Hilal, M. I. M.
2017-01-17
Impact of service quality on customer satisfaction: special reference to Amana bank PLC in Eastern province in Sri Lanka
Nimsith, S.I.
;
Shibly, F.H.A
;
Ishama, M.Y.F.
;
Safnas, I.
2012-05-25
Impact of switching cost on customer satisfaction and customer retention for internet banking services: a study based on Sri Lankan commercial banks
Pushpakaran, K.
2016-11-19
Influence of seven Ps’ on customer satisfaction in hotel industry in Sri Lanka
Shameem, A.L.M.A.
2019-12-12
Relationship between service quality and customer satisfaction in Islamic banking system in Sri Lanka
Roshan, A. M. F.
;
Nafrees, A. C. M.
;
Jahufer, A.
2017-11-15
The role of internal marketing towards improving service quality: empirical setting from eastern based hotels in Sri Lanka
Shameem, A.L.M.A.
2016-11-01
Service quality of solid waste system at urban council special reference to Trincomalee town and gravest.
Priyadharsan, S.
10/1/2004
Service quality towards reaching hyper customer satisfaction in private hospitals (empirical setting from Colombo city of Sri Lanka)
Ahsan Fazeela, M.J.F
2016
A study on customer’s e - shopping behavior and satisfaction: special reference to working women in Chennai
Tamilarasi, S.
;
Angayarkanni, R.
2017-11-15
A study on factors influencing customer trust in and satisfaction with mobile banking in Sri Lankan state commercial bank
Murshitha, Seiyathu Mohammathu